The time I need to prepare an order for shipping varies. For details, see individual item.
Estimated shipping times:
United Kingdom: 5-7 business days
North America: 2-4 weeks
Europe: 2-3 weeks
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
- Pay with Visa
- Pay with Master Card
- Pay with American Express
- Pay with PayPal
- Buy with Apple Pay
Shopify keeps your payment information secure.
Returns & Exchanges
I gladly accept returns and exchanges. Just contact me within 14 days of delivery, and ship items back to me within 30 days of delivery.
I don't usually accept cancellations, but please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalised orders
- Intimate items (for health/hygiene reasons)
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I will only use your shipping and billing address, and contact information
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)